The heart of a company lies not in a building or a warehouse full of products, but within its employees. This month we want to introduce who we feel is the heart of Maxpert Medical, Spencer Fullerton. Spencer, along with Connie Lewis and Song Yang, formed the company over a year ago fueled with passion for the products and a drive to share them with the world. Here’s a look at our recent interview with Spencer.
- What do you want people to know about your products?
They are simple and offer a creative solution or improved alternative. Our products are specialty medical products expertly designed to improve care in various areas of healthcare. Expert products for expert care.
- What do you think your products provide to the user?
Our expert products are providing customers with selection, ergonomics, performance, accessibility and competitive pricing. Our products help users in their environment and are easy to work with and responsive to their needs.
- What is the biggest challenge facing your industry today?
That is a tough one. There are many such as budgets and our political environment. I would have to say one is the changing relationships with customers. The convenience they have to buy products from mega sites and the information overload they face has changed the ability to build relationships that allow professionals to utilize experience and expertise of businesses such as Maxpert Medical.
- What is your favorite Maxpert product and why?
All of them. They all are creative solutions and all are simple. If I had to pinpoint I would have to say MaxCrush because they were the beginning products for Maxpert Medical and are premium quality in this product area.
- What is something people don’t know about you?
I’ve spent 20 years in the medical supply business and am very passionate about providing products that really help people. And that I once raced cars from childhood into my early twenties.
- Who has been your greatest teacher/mentor in your professional career and why?
That is tough. I’ve learned so much from so many people. I’m grateful for those that I have worked with and for those that have taught me. Connie Lewis, president of Maxpert, and I have worked together form many years and she has been a supportive teacher and and has challenged me to excel and believe in my abilities.
- If you could meet anyone that is still living, who would it be and why?
I’m not a star struck type of guy but it would probably be someone like Kenny Chesney or Marcus Lemonis from the show The Profit.
- What is your hidden talent?
I’m still searching for it. It is really hidden. Probably my ability to develop concepts or designs of products.
- If you were going to change professions, what would you do?
I haven’t really thought about that. My hope is I remain involved in business and the organizations I work for but if I did change my guess is that I’d explore some form of teaching or training.
- What would be #1 on your bucket list?
I really don’t have a bucket list. I guess it would be taking my son to some place truly amazing either in the U.S. or outside of the U.S.
Stay tuned this fall to meet the other founding members of the Maxpert Medical team, Connie Lewis and Song Yang.